Jon-Louis Heimerl | July 26, 2012
The London Olympics are on us. Between the Olympics and the Paralympics, the games will include about 17,000 competitors from over 200 nations. Over 9 million tickets will be sold for events that will take place in 28 separate venues. The Games of the XXX Olympiad will employee over 200,000 workers, volunteers, and contractors.
Organizers expect the opening ceremonies to have a worldwide audience of over 4 billion people. London expects about 11 million visitors from around the world, and is deploying a security force of about 10,000 volunteers, police, and military.
London will be facing the monumental task of managing the diversity of language and cultures, often making communication difficult, and sometimes nearly impossible. Some attendees are born and raised to be hostile to each other, and do so in a highly competitive environment. Attendees and hosts will be forced to deal with stress from wins and losses, bad calls, missed trains, overcrowded tubes and busses, lost tickets, weather, rowdy fans, terrorist threats and a pretty much unpredictable host of other issues, all of which the hosts have to make enough sense that they can manage issues with enough poise and care to avoid chaos.
Think of security events and alerts in your environment are like all of the athletes and visitors to the Olympiad. You need to be able to add intelligence and context around the information so that the hosts (you) understand whether the generator of the log is an athlete, a visitor, a member of the security force, or of the press, or someone else. Attendee information is translated into a universal language, with intonation and inflection intact so that someone listening understands the entire context. In the same way, Solutionary adds intelligence and context around your events to make sure it understands what the alerts and events mean in context of the original source of the event and the environment in which it operates.
In London, the hosts will be evaluating issues as they arise to help identify root causes and potential conflicts. Where one issue may not elicit a response, a notice of drunk and disorderly, a notification of congested traffic, an overflowed loo, and alerts of long bus queue at Eton Park, for instance, might together trigger the release of additional security personnel, along with a couple dozen extra busses, and extra ferries, all in direct response to the series of semi-related events. In the same way,Solutionary looks at the variety of information entering your environment, and by correlating diverse information, sees patterns and relationships that you may have otherwise not recognized.
The Games of the XXX Olympiad are a world-wide event of epic proportions. But they have a plan to manage the games like a living breathing thing.
Enjoy the games.
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