Solutionary offers flexible service levels that clients can combine to create a cost-effective log monitoring and management program that meets individual client needs.
ActiveGuard Enterprise provides reviews of all priority alerts in real time and delivers the most proactive security monitoring available, 24/7. ActiveGuard Enterprise is ideal for enterprise customers seeking the most robust managed security services possible. For those with compliance needs, the enterprise service level is fully compliant with the PCI DSS and a variety of other regulations.
The HPA service level is a SOC-augmented service designed for environments that require real-time, 24/7 support response with SOC validation for high priority alerts. It meets the security needs of clients who want to proactively address the most critical threats to their environment.
ActiveGuard SIEM is a streamlined, SIEM-as-a-service offering designed for clients who need a cost-effective log aggregation and correlation engine. It is designed for organizations that want to maintain and manage security and compliance initiatives internally.
This offering is specifically designed to help customers meet network monitoring and management needs associated with PCI. It is ideal for any organization with a PCI compliance requirement.
The ActiveGuard UTM offering is designed for SMBs and organizations with remote or branch offices. The solution provides a unified threat management (UTM) device as a single management interface.
All Solutionary Managed Security Services clients, regardless of service tier, have 24/7 access to the ActiveGuard security portal and the client’s dedicated account team.
|Event Handling||Solutionary||Solutionary||Solutionary and Client||Client|
|SOC Validation Performed||All Events||All Events||High Priority Events||n/a|
|SLA for High Priority Alerts||15 minutes||Daily Batch||30 minutes||n/a|
|Compliance Security Support||All Alerts||Ad-hoc||High Priority Alerts||n/a|
|Log Retention Online/Offline||90 days / one year||90 days / one year||90 days / one year||90 days / one year|